Middle Easterners Zero in on Goods through MyUS.com
October 10, 2011
MyUS.com, the leader in international package forwarding and shipping, has reported a strong surge of new customers from the Middle East over last year. With American magazines like Vogue, Glamour and InStyle having a broad audience within this region, there has always been a strong influence of American fashion and a desire to acquire those items. Shopping for the latest trends and hard-to-find items has been the catalyst for bringing these customers to MyUS.com. Thus far, they have witnessed a dramatic increase in shipping volume from customers residing in the Greater Middle East region. The shipped items range from gaming and electronic products to household items, like vacuums to high-end apparel and home goods brands, like Ralph Lauren and Restoration Hardware.
“MyUS.com has always had a strong customer base within this region, however this latest surge in buying and shipping in the US could easily be attributed to the growing frustrations consumers are feeling with local based shipping companies like Aramex,” says Eric Baird, CEO and Founder of MyUS.com. “We have always focused our efforts on superior customer service by inspecting each package that arrives to our warehouse, ensuring the most cost-effective shipping option is chosen and offering several means of contact to their dedicated account manager. It is something that definitely makes a difference to active shoppers of USA goods. They’re willing to pay that little bit extra to ensure a safe and proper delivery of their items direct to their door,” continued Mr. Baird.
Some of the many customer service features that MyUS offers can be found right on their new website. With the Ship Globally center, customers can review their country’s tax and duty information, shipping and exchange rates, as well as learn which items are prohibited to ship. Their Shop Smarter center allows visitors to do just that by showcasing the Top Stores in the USA for the item they seek, a Price Comparison tool so they can avoid overpaying and a coupon and deal hunter so they can save on purchases. In addition, the Tips and FAQs section helps people get better acquainted with package forwarding and a Live Chat tool puts them in immediate contact with a customer service representative.
About MyUS.com: Founded in 1997, MyUS.com is the first, largest and most trusted leader in package forwarding, servicing over 100,000 global consumer and business customers annually. MyUS.com employs shipping experts to handle its customer’s international shipping logistics, package consolidation, export compliance and customs paperwork needs for the 2,000+ packages it receives daily.
Named 2009 Exporter of the Year from the U.S. Department of Commerce and one of Inc. magazine’s 500/5,000 Fastest Growing Companies in America in 2008, 2009 and 2010, MyUS.com continues to earn national and regional awards and honors from a variety of technology and business development groups.