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Urban Outfitters
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TotalBeauty.com
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SHIPPING RATES
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BLOG
February 2013
Control Your Hair With These 12 Best Flat Irons
Get Great Bluetooth Sound With a Bose SoundLink
There's Still Time for Valentine's Day Delivery!
How to Find Information About Shipping to Your Country
Now You Can Own the Official Basketball of the AAU, NAIA and NJCAA
Logitech Harmony Touch is a Powerful Remote
Love Video Games? Use Your PS3 Controller on Your Smartphone With GameKilp
October 2011
Explaining DIM Weight for International Shipping
Coolest Gadgets Alert
Country Spotlight – Australia
Helpful Tips on Declaring Value
How to Shop eBay Like a Professional
How to Shop Smart at USA Stores
Meet Your Savvy Shippers
Meet Your Savvy Shoppers
Mark Your Calendars – USA Sales on the Horizon!
Some of Our Favorites
November 2011
How to Save on International Shipping
Top Fashion Blogs Revealed
Top USA Gifts for 2011 Holiday Season
December 2011
Some of our Favorites - Outdoor Apparel and Gear
February 2012
Country Spotlight – Japan
New Regulations When You Ship to Saudi Arabia
Some of our Favorites - Computer Retailers
October 2012
Are you Dressed for Fall?
Country Spotlight: Kuwait
New Features Give You More Control Over Personal Shopper Orders
The iPad Mini is Available Now!
Mark Your Calendars - Fall and Winter Sales Coming Soon
Product Review: Kindle Fire HD
Tales from Customer Service - October 2012
U.S. Merchants Offer Great Bargains on Bicycles for Sport and Utility
Use Technology to Bridge Old With New
September 2012
Benefits of Package Consolidation
Country Spotlight: Brazil
Country Spotlight: Russia
Some of Our Favorites: Auto Parts Stores
How to Fit Your Cat for a Halloween Costume
The iPhone 5 is Here!
New Shipping Options Offer Even More Flexibility
Some of Our Favorites: Men's Stores
Tales from Customer Service
Urgent Package? Here's How to Expedite Shipping
TIPS & FAQ
Login Questions
I just received my new password and it doesn't work.
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After I login why do I keep getting the login prompt?
Business Accounts
How is the USPS form 1583 filled out for a Corporation?
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Account Information
How do I add additional names to my account?
How do I upload a document into my account?
How do I change my Membership type?
How does my MyUS.com online account work?
What currency are your fees displayed in?
What are the benefits of upgrading to a Premium Membership?
Why did my suite number change?
Customs Duty & Tax
Do the MyUS.com shipping rates include customs fees, tariffs or taxes?
Insurance
Are USPS shipments insured just like DHL or Fedex shipments?
How do I file a claim for missing or damaged items?
Is my shipment insured?
What does insurance cover?
Mail Services
Do I need to submit a USPS Form 1583?
How do I complete the USPS Form 1583?
Can I email my USPS Form 1583 to you?
Where can I find the USPS Form 1583?
Where do I send the USPS Form 1583?
International Shipping
Are there any limitations on shipping to the Moscow region of Russia?
Can I expedite the shipping of my package?
Dimensional Weight
What couriers do you use to send my merchandise and documents?
Do you charge a fee for handling dangerous goods or hazardous materials?
How can I get my package(s) sent?
How will you ship my TV?
Will you consolidate my items into one package?
Why do final shipping rates differ from the shipping calculator estimates?
Will MyUS.com forward my packages to me when I am traveling?
Will my discount or special offer coupon apply to all my shipments?
How often do you send me my merchandise and documents?
How long do your shipments take to reach me?
What is the difference between the two types of USPS shipping?
Personal Shopper
Are there any special rules for placing really large orders or if I am a brand new customer?
Can I edit or cancel my Personal Shopper order? How?
Can I have the Personal Shopper order sent directly to me, instead of having it go to your warehouse
Can I order personalized or customized orders through the Personal Shopper Department?
Can I return merchandise ordered via Personal Shopper?
Can I use Personal Shopper to buy items for me on eBay?
Can I use Personal Shopper to pay for an item I won in an auction on eBay?
Can Personal Shopper be used to purchase memberships, subscriptions or downloads?
How do I pay MyUS for my Personal Shopper order?
How do I place a Personal Shopper order?
How long does it take to process my Personal Shopper order?
What happens if an item I order is not in stock when the Personal Shopper places the order?
What if one of the items on my Personal Shopper order is not available?
When is my Personal Shopper order processed if I pay by Wire or Money Order?
Problem Merchandise
Are there exceptions to shipping restrictions for laboratory, medical or research use?
Can you ship controlled substances?
Can you ship non-prescription or over-the-counter medication?
Can you ship police or military style items?
Can you ship weapons or gun accessories?
Why can’t you ship items containing animal fur or wildlife products?
Can you ship human growth hormones?
Can you ship prescription medications?
What is considered dangerous goods or hazardous material?
What is the difference between Restricted and Prohibited items?
Can you ship perfume?
Where can I find information about which types of merchandise are not allowed into my country?
Can you forward items containing mother-of-pearl?
Payment Questions
Credit Card Verification (CCV) Common Questions
How does MyUS invoice for individual charges?
How does the Credit Card Verification Process work?
Is my payment information safe with MyUS.com?
What currency are your fees displayed in?
When am I charged for storage?
What is a security code/card verification number (CVN)?
Many of the sellers on ebay won't accept credit cards. Can you send them a form of payment for me?
Where do I send a Wire Transfer?
How is an account balance handled with MyUS.com?
What if I don't have a credit card?
How do MyUS.com Members pay the package shipping charges?
How do I change or update my credit card details?
Do you add a fuel surcharge to your shipping rates?
Who is affected by the Credit Card Verification process?
Why was my credit card declined?
Will my discount or special offer coupon apply to all my shipments?
Package Handling
Can I receive mail and merchandise with names other than my own?
How do I change my Shipping Preference?
Will you accept shipments sent to me by merchants and individuals?
Can I pick up my mail and packages personally at MyUS.com?
How does repackaging save me money?
How long can I store packages in my suite?
How can I make sure I get all of my package notifications?
Why do I sometimes receive multiple packages even though I only placed one order with a merchant?
Can I split items in a package?
Shopping at US Stores
Size Charts
Translation Tools
What if I have trouble buying from Apple?
What telephone number do I use to place my order?
How do I order from U.S. companies that do not accept International orders?
Top 10 Tips for Saving at US Stores
Can I buy items from retailers that are not listed on your shopping page?
Signup/ Registration
Can I start using my U.S. mailing address immediately after I sign up?
I understand that you will give me a United States address. Is it a P.O. box address?
Can my friends and family share my MyUS.com account with me?
What does it cost to obtain a MyUS.com membership?
What is your policy regarding customer privacy and confidentiality?
Top FAQs
Can I start using my U.S. mailing address immediately after I sign up?
Dimensional Weight
Do I need to submit a USPS Form 1583?
How do I change my Membership type?
How do I order from U.S. companies that do not accept International orders?
How do I place a Personal Shopper order?
How often do you send me my merchandise and documents?
What couriers do you use to send my merchandise and documents?
US Expats
US Expat Guides
US Expat Legal and Finance
US Expat Services
MY ACCOUNT
ABOUT MyUS
OUR STORY
CUSTOMER FEEDBACK
NEWS & PRESS
PRESS
Amex (Saudi Arabia) Ltd launches new US online shopping service for its Cardmembers
Bargain Hunters Find Great Value in The Weak US Dollar
Canadian Consumers Still Flocking to MyUS for Cheaper USA Goods
Job Creation Efforts Places MyUS.com #1 for Highest Average Wage in Sarasota County
Cutting Edge USA Retailer Launches International Shipping with MyUS.com
MyUS.com Gives Australian Customers Easy Access to U.S. Goods
Swiss Franc Creates Opportunities for those Seeking Cheaper Goods from US
Japan’s Love for US Consumer Goods Rebounds with Great USD-to-Yen Exchange Rate
MyUS Exports to Nigeria up Nearly 120% From Last Year
MyUS.com Acquires MyUSShopnship, Accelerates Growth
MyUS.com Readying for Strong Surge of Holiday Gift Buyers from International Consumers
MyUS.com Helps Japanese Consumers Enjoy Luxury Brands for Less
MyUS.com Joins the Elite Ranks as a Three-time Honoree of Inc.’s 500/5000 Ranking
MyUS.com Reports Strong Surge of Australian Customers Buying US Goods
MyUS.com Joins the Elite Ranks as a Four-time Honoree of Inc.’s 500/5000 Ranking
MyUS.com Launches Merchant Tools Kit to Help Retailers Meet International Demand
MyUS.com Launches Black Friday Resource Center, Helps Shoppers get U.S. Discounts
Middle Easterners Zero in on Goods through MyUS.com
MyUS.com Moves Up Nine Spots to Claim #45 on Biz(941)’s List of Top Companies
MyUS.com Receives Investment Infusion
MyUS.com Receives President's "E" Award for Exporters
MyUS.com Receives Florida Governor's Award for Export Excellence
MyUS.com Surpasses Shipping Milestone
Record Growth in the US Exports to Middle East Results in Record Growth for MyUS.com
Weak US Dollar Continues to Provide Catalyst as MyUS.com Overseas Demand Soars
Company Marks 10-Year Partnership with DHL
New Agreement Makes American Cosmetics More Accessible in Philippines
MyUS.com Launches Black Friday Resource Center
U.S. Merchants Look to Overseas Buyers for Holiday Boost
NEWS
How To Cut Your Snow Expenses
Kuwaitis Buying from American Stores in Record Numbers
La solution aux 'we presently don't ship overseas'!
MyUS.com CEO wins Gulf Coast Review Entrepreneur of the Decade Award
MyUS.com Announces Partnership with BuyHappier.com
MyUS.com for Moms - Shopping As an Expat
MyUS.com in GQ Magazine
MyUS.com wins Chamber of Commerce Faces of Trade award
Post Haste: US parcel forwarding companies cash in on internet shopping bonanza
Shipping from the US
So profitieren Schnäppchenjäger vom günstigen Dollar
What's the story with web bargains? asks Conor Pope
Entrepreneur of the Year 2009: A Package Deal
Er, where are my items? Comgateway has no idea either
Irish Shoppers on a Budget Taking Advantage of Stateside Deals Online
Maddux Report credits MyUS.com, FedEx and others with shaping the future of Manatee county
MyUS Amongst Tech Companies Honored by TBTF, ITFlorida
MyUS is a Shopaholics Dream
MyUS Receives Exporting Excellence Award from Manatee Economic Development Council
MyUS recommended in exclusive excerpt from India Knights new book "The Thrift Book"
MyUS.com wins Manatee County Economic Development Center's Entrepreneurship Award for 2009
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