We will return any orders in accordance with the seller's return policy. All shipping fees to return the order will be paid by you. Once the seller receives the returned package and we have confirmed the refund, your MyUs.com account will then be credited for the amount that was refunded for the returned order. This credit will be used before we invoice your credit card again. We will use the credit to pay for your next Personal Shopper order, shipping costs, or membership fees. No Personal Shopper refunds will be returned back to your credit card. The Personal Shopper ordering fees are not refundable.