Tips & FAQs

If you are a Standard Member, your shipments are sent automatically.

If you are a Premium or Premium  + Mail Member you can have your package sent by submitting a ship request.

How to Submit a Ship Request:

1. Login  to your account.
2. Select the package(s) you want us to ship.
3. If you do not want us to include any new packages that may arrive after you submit the ship request, please uncheck the box labeled INCLUDE ANY NEW MERCHANDISE.
4. If you want to upgrade to URGENT, please check the box for URGENT.
5. BEFORE you click SUBMIT SHIP REQUEST button, use the "Optional Shipping instructions" box to provide any additional instructions. Customs value, item description and special packing instructions can be placed here.
6. Review your instructions.
7. Click on SUBMIT SHIP REQUEST.