Alert You are currently using Internet Explorer 6 or below. MyUS.com and Microsoft highly recommend updating your browser to Internet Explorer 8 or higher, if available. The upgrade is meant to run on most machines and offers a safer, secure, and better browsing experience. Click here to upgrade. Click here to learn more.
Home » HELP » International Shipping » How can I get my package(s) sent?
News & Press from around the world

Tips & FAQs

Get expert advice and answers to all your questions


How can I get my package(s) sent?

Print  | 

If your Shipping Preference is set to "Automatic," we will send your shipments automatically as soon as they arrive at our facilities.

If your Shipping Preference is set to "Weekly," "Bi-Weekly," or "Monthly," your shipments will be sent automatically.

If your Shipping Preference is set to "Hold," you must log in to your account and create a ship request.

How to Submit a Ship Request:

  1. Login  to your account.
  2. Select the package(s) you want us to ship.
  3. If you do not want us to include any new packages that may arrive after you submit the ship request, please uncheck the box labeled INCLUDE ANY NEW MERCHANDISE.
  4. If you want to upgrade to URGENT, please check the box for URGENT.
  5. BEFORE you click SUBMIT SHIP REQUEST button, use the "Optional Shipping instructions" box to provide any additional instructions. Customs value, item description and special packing instructions can be placed here.
  6. Review your instructions.
  7. Click on SUBMIT SHIP REQUEST.
If you have set your Merchandise Shipping Schedule to "Immediate" in your Shipping Preferences, we will automatically ship your packages to you as they arrive at our facilities.
Print  | 

Other ways to reach us

online chat Live Chat »
email Contact Us »
telephone Telephone:
(941) 227-4444
 myus by fax Fax:
(941) 827-2985
mail address Mail:
4299 Express Lane
Sarasota, FL
34238