Alert You are currently using Internet Explorer 6 or below. and Microsoft highly recommend updating your browser to Internet Explorer 8 or higher, if available. The upgrade is meant to run on most machines and offers a safer, secure, and better browsing experience. Click here to upgrade. Click here to learn more.
Home » HELP » International Shipping » How often do you send me my merchandise and documents?
News & Press from around the world

Tips & FAQs

Get expert advice and answers to all your questions

How often do you send me my merchandise and documents?

Print  | 

With all of memberships, you have complete flexibility with your shipment scheduling!

When you begin your membership you will choose your shipping preferences during the sign-up process. You can even specify separate preferences for documents and merchandise.

Shipping Options with your membership:

Hold:  We hold your merchandise until you tell us to ship. All ship requests are processed in the order that they are received and NON-Urgent ship requests may take up to 3 days to process. If you wish to have your shipment processed the same day, please submit your request prior to 2 pm Mon-Fri and select "Urgent." We will assess an Urgent Fee of between $5 and $20, depending on the time and day of week you submit the request.

Weekly: We ship your merchandise once a week. You can even specify the day of week.

Biweekly: We ship your merchandise every other week.

Monthly: We ship your merchandise once a month. You can skip months if you like.

If at any time you wish to change your shipping preferences please login to your account or contact us.


Print  | 

Other ways to reach us

online chat Live Chat »
email Contact Us »
telephone Telephone:
(941) 227-4444
 myus by fax Fax:
(941) 827-2985
mail address Mail:
4299 Express Lane
Sarasota, FL