Amex Saudi Arabia launches new US online shopping service for its Cardmembers
July 27, 2009
Exclusive agreement signed with MyUS, the U.S. leader in global packaging and mail forwarding services enables Saudi Arabian customers to shop U.S. websites and auction sites.
Amex (Saudi Arabia) Ltd announced a new partnership with MyUS giving its Charge and Credit Card members unlimited access to hundreds of thousands of online stores and auction sites in the United States. This service benefits Cardmembers who want to make purchases from websites that don’t ship internationally as well as those sites that do not accept non-U.S. credit cards.
Traditionally, Card members from Saudi Arabia have not been able to order from U.S. merchants who do not ship internationally. MyUS.com overcomes this hurdle by providing Amex (Saudi Arabia) Card members with a private U.S. mailing address, giving international customers access to U.S. online retailers and auctions sites.
Once shoppers receive their U.S. address with MyUS.com they can order at U.S. websites, using this address. Merchants ship domestically to MyUS.com’s warehouse in Florida and Amex (Saudi Arabia) cardmembers controls the rest. Orders shipped in several boxes or from multiple merchants can be held until everything has arrived. When the Amex (Saudi Arabia) Cardmember requests their shipment, consolidated packages are prepared, eliminating excess weight and packing materials from individual boxes. Packages are sent via MyUS.com’s global shipping partners DHL and FedEx and arrive within 1 to 4 days.
“Saudi Arabia is a very important market for MyUS.com and Amex (Saudi Arabia) is the perfect partner for us in that market. Their customers are accustomed to receiving the highest level of service and we are happy to provide them with this best-in-class package and mail forwarding service,” said Robert Chodock, Chief Marketing Officer at MyUS.com.
Sami El Natour, Head of Marketing & Public Relations at Amex (Saudi Arabia) Ltd said, “We continually look to provide unique, relevant services to our cardmembers. With MyUS.com’s service we can provide our cardmembers with easy access to U.S. websites that offer some of the widest range of products and some of the best prices worldwide. We are confident that this will be a positive shopping experience for our cardmembers.”
About Amex (Saudi Arabia) Limited
Amex (Saudi Arabia) Limited is a joint venture company, equally owned by Amex (Middle East) EC and The Saudi Investment Bank. The company owns and operates the American Express Card and Merchant business in the Kingdom of Saudi Arabia.
Even though American Express products have been available to customers, merchants and corporations in Saudi Arabia for over 20 years, the formation of Amex (Saudi Arabia) Limited in 1999, represented a major milestone for the development of the American Express Brand in the Kingdom. Combining the resources and expertise of American Express with The Saudi Investment Bank has contributed to developing and expanding the services offered to American Express Cardmembers and Merchants in the Kingdom.
Amex (Saudi Arabia) Limited is committed to offering unique products and services to its existing and prospective customers. Our objective is to continuously meet and exceed our customers' expectations by introducing innovative products and providing superior customer service. The core values of American Express are the same in every country: quality, professionalism, integrity, courtesy and efficiency.
At an individual level, the simple message from all employees at Amex (Saudi Arabia) Limited is: "We're here to help".