MyUS blog


Exciting News: A New UK Facility

We are thrilled to announce a significant milestone in our company’s growth as we improve our operations in the United Kingdom. With great pleasure, we inform you of the transition to a new facility, which will serve as the hub for our UK operations moving forward. This strategic move represents a key milestone in the MyUS journey, allowing us to enhance our services and better serve your needs. 

The decision to transition operations to the Aramex London facility was driven by our commitment to providing exceptional service and fostering continued growth and development. This state-of-the-art location has been carefully selected to accommodate our expanding operations and optimize operational efficiency. With this transition to our new facility, we aim to offer you an even higher level of service, reliability, and convenience.

Key Benefits of the New UK Facility

Expanded Capacity: This new facility boasts significantly increased space, enabling us to accommodate your growing orders from popular UK retailers and to manage our operations better. 

Faster Delivery: This transition allows us to streamline processes, reduce response times, and provide you with a quicker shipping turnaround for your ship requests. 

Reduced Cost: Thanks to our partnership with Aramex and our trusted partner carriers, we offer competitive shipping rates that can help you save on total shipping costs. 

Enhanced Infrastructure: The facility has been equipped with cutting-edge technology and advanced infrastructure utilized by our parent company, Aramex, ensuring we can deliver services of the highest quality. Our upgraded systems and resources will enable us to meet your shopping and shipping needs and surpass your expectation of what “fast and reliable service” means. 

Improved Accessibility: Located in London, the new facility offers improved accessibility for UK retailers, making it easier for us to receive your purchases. We have considered transport links and proximity to major business hubs, ensuring a convenient experience.

Next Steps and Communication

We value your loyalty as MyUS members and want to keep you well-informed throughout this transition. You can expect regular updates via email, our website, and social media platforms in the coming weeks. These updates will provide details regarding your current UK address and the transition process. 

We are confident that this strategic move will positively impact our services, enabling us to meet your needs better and deliver exceptional customer experience. Members with items in their UK suite do not need to do anything with their packages now. You can still make purchases as normal; we will inform you when your new UK suite address is ready and if we’ll need you to ship your items. 

We appreciate your understanding and cooperation during this transition and look forward to serving you from our new United Kingdom facility.

If you have any questions, please don’t hesitate to contact our dedicated customer support team! 


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