What can we help you with?
Why is my login information not working?
If you are unable to log in to your MyUS account, first:
- Make sure your Caps Lock button is not turned on.
- Make sure your Web browser is updated to Internet Explorer version 11+, Mozilla Firefox version 39+, Google Chrome 43+, or Safari version 8+.
If you are still unable to log in, click "Forgot Password?" on the Sign In page.
Other questions in MyUS Membership:
- How do I apply for a MyUS membership?
- How much does a MyUS membership cost?
- Can I start using a MyUS address right away?
- Why was my registration unsuccessful?
- How do I use my MyUS address?
- What is MyUS Family, and what are its benefits?
- What is the MyUS Refer a Friend Program, and what are its benefits?
- Are there additional costs for MyUS services?
- Who should sign up for a Business membership, and what are the benefits?
- How much do Business members need to spend on shipping to receive a volume discount?
- Does MyUS receive mail?