Why was my registration unsuccessful?

If you are having difficulty registering for a MyUS membership, please follow these steps:

  1. Clear the cookies on your Web browser.
  2. Make sure you are entering a credit card that has an expiration date of next month or later. Credit cards expiring this month cannot be accepted.
  3. Make sure your Web browser is up to date. Out of date browsers may have functionality issues.

If you continue to experience problems, please send us an email from our Contact Us page, and include the following information:

  1. Your full name
  2. Type of Web browser are you using
  3. Country you are applying from

Don't see what you're looking for?

Contact Us