What can we help you with?
Why is my login information not working?
If you are unable to login to your MyUS account, first:
- Make sure your Caps Lock button is not turned on.
- Make sure your Web browser is updated to Internet Explorer version 11+, Mozilla Firefox version 39+, Google Chrome 43+, or Safari version 8+.
If you are still unable to login, use the "I forgot my email address, suite number or password. Please remind me." function on the Sign In screen.
Other questions in MyUS Membership:
- How do I apply for a MyUS membership?
- How much does a MyUS membership cost?
- Can I start using a MyUS address right away?
- Are there other costs for MyUS services?
- How do I use my MyUS address?
- Why was my registration unsuccessful?
- Who should sign up for a Business membership, and what are the benefits?
- Do I have to own a business to get a MyUS Business membership?
- How do Business members need to spend $500 to receive the additional discount?
- Does MyUS drop ship for its Business members?