What can we help you with?
Why was my registration unsuccessful?
If you are having difficulty registering for a MyUS membership, please follow these steps:
- Clear the cookies on your Web browser.
- Make sure you are entering a credit card that has an expiration date of next month or later. Credit cards expiring this month cannot be accepted.
- Make sure your Web browser is up to date. Out of date browsers may have functionality issues.
If you continue to experience problems, please send us an email from our Contact Us page, and include the following information:
- Your full name
- Type of Web browser are you using
- Country you are applying from
Other questions in MyUS Membership:
- How do I apply for a MyUS membership?
- How much does a MyUS membership cost?
- Can I start using a MyUS address right away?
- How do I use my MyUS address?
- Why is my login information not working?
- What is MyUS Family, and what are its benefits?
- What is the MyUS Refer a Friend Program, and what are its benefits?
- Are there additional costs for MyUS services?
- Who should sign up for a Business membership, and what are the benefits?
- How much do Business members need to spend on shipping to receive a volume discount?
- Does MyUS receive mail?