At MyUS, we aim to be transparent about our services and associated fees. This guide outlines additional costs that may apply to your account, package handling, and shipment, so you can plan with confidence.

Shipping Costs

Most shipping rates are calculated based on the weight and dimensions of your package, offering up to 80% savings when you use our package consolidation service. You can estimate your shipping costs in advance using our Shipping Calculator, based on the weight and dimensions provided by the merchant.

Specific additional shipping-related fees may apply depending on the nature of your package:

Carrier Oversized Fees

• DHL: 52.50 USD (applies if the package exceeds 48 inches in length or has an actual or dimensional weight over 150 lbs)
• FedEx: 145 USD (applies if the package exceeds 96 inches in length or has an actual or dimensional weight over 90 lbs)

Urgent Handling Fees

Day & Time	Urgent Fee (up to 10 boxes)	Each Additional Box
Friday 6 PM - Monday 1 PM	5.00 USD	1.00 USD
Monday 1 PM - Monday 6 PM	15.00 USD	1.00 USD
Monday 6 PM - Thursday 3 PM	5.00 USD	1.00 USD
Thursday 3 PM - Friday 6 PM	20.00 USD	2.00 USD

Enhanced Liability Protection

Protect your shipment based on its declared value:

3.50 USD per 100 USD of declared value

Note: Protection is optional, however, you cannot file a claim if you decline Enhanced Liability Protection on your shipment.

Storage Fees

For Premium Members

Storage Days	Not Oversized	Oversized
Day 1 to Day 30	Free	Free
Day 31 to Day 60	1.25 USD/day	2.00 USD/day

Note: After 60 days of storage, MyUS will auto-ship your items directly to you.

General Service & Handling Fees

Export Documentation

Description	Fee
Alcohol Shipment Fee	3.75 USD
Automated Export System Fee	50.00 USD
Dangerous Goods Fee	19.99 USD
Encryption License Exception Fee	50.00 USD
Fish & Wildlife Import Permit	145.00 USD
Fish & Wildlife Service Fee	180.00 USD
Lithium-ion Battery Stickers	8.00 USD

Package Handling & Special Requests

Description	Fee
Basic Photos (Up to 2)	3.50 USD
Advanced Photos (Up to 20)	12.50 USD
Inspect Package	8.00 USD
Oversized Handling	10.00 USD
Return to Sender	8.00 USD
Suite/Address Missing	8.99 USD
Split Package	17.50 USD
Abandon Package	Free
Urgent Request	5.00 USD

Packing Options

Description	Fee
Fragile Item	10.00 USD
Extra Padding	8.50 USD
Fragile Stickers	4.00 USD
Discard Shoe Boxes	3.50 USD
Gift Items Included	5.00 USD
Special Instructions	8.50 USD
Place Documents in Envelope	2.00 USD
Add Pallet for Shipment	25.00 USD
Only Single Outbound Parcel Shipments	5.00 USD
Max Weight Per Box (Multi-piece)	7.00 USD

Account & Membership Fees

Description	Fee
Switch Suite Fee	10.00 USD
Reinstate Account	20.00 USD
Additional Name on Account	25.00 USD

Miscellaneous Fees

Description	Fee
Relog Package	7.00 USD
Check Mail	5.00 USD

Questions?

If you need help understanding any of the above fees or to inquire whether a special item may require additional handling, please contact MyUS customer support. We’re here to help!