Important Update: Due to high volumes, we are experiencing package login delays. Our team is working diligently to process all packages as quickly as possible. Please refrain from sending multiple emails or contacting Customer Service regarding login delays. Thank you for your patience.
In observance of U.S. Labor Day, our offices and online chat services will be closed on Monday, 1 September. Normal business hours will resume on Tuesday, 2 September. Please note there may be some delays as MyUS resumes operations after the holiday.
What can we help you with?
Top FAQ
MyUS provides international shoppers with a US shipping address you can use when placing orders with US online stores. The store ships your purchases to MyUS, we ship it to you, and you save BIG on international shipping costs.
You can estimate your shipping costs before you purchase an item by asking the merchant for the weight and dimensions of the package they will ship to us. You can then enter that information into our shipping rate calculator.
We can ship just about every item for you, including clothing, cosmetics, toys, cell phones, laptops, and much more.
The types of items that we cannot ship are restricted by the US government and/or prohibited for import into your country. For example, we cannot ship any items that require a license to export or require a license exception to be filed.
Please review the following link to verify your item(s) can be exported:
We are happy to ship any items that do not conflict with our compliance policy. If you would like MyUS to review the item you wish to ship, please contact us with the following information:
- Link to the item you wish to purchase
- Address you are shipping to
- Weight and dimensions of the product