About MyUS

The International Shipping Process

Since 1997, MyUS has been giving international shoppers access to the best USA products and a worry-free shipping experience. From global shipping logistics to country-specific restrictions and export information, our experience gives us the expertise to make shopping US stores and shipping around the world simple.

Important things to remember when shopping US online stores and shipping internationally:

Prohibited & Restricted Items


Before you buy, be sure items you purchase are not prohibited or restricted for export from the USA or for import into your country.

Learn more about items prohibited for export from the USA or for import to your country

Customs Dutes & Taxes


When importing your purchases from the US, find out ahead of time if you will be charged import duty and/or tax (VAT) by your local customs agency.

Learn More About Duties & Taxes

How International Shipping Works with MyUS (click to enlarge)

How MyUS Works

How to Shop US Stores & Ship to Other Countries (transcript of graphic)

What You Have to Do to Shop Stores in the US and Ship Abroad (It's Easy!)

1. Sign up to become a MyUS member. Register online and get a MyUS address instantly.

2. Shop US stores online to find the best products, brands and prices at thousands of USA retailers.

3. Check Out and use your MyUS address as the "Ship to" address. Tip: Take advantage of retailers' free shipping offers to the MyUS facility.

4. Ship. You decide when to ship and how much to save.

Your packages arrive at customs, where all items are reviewed and any duties and taxes are calculated.

5. Receive. You are billed for duties and taxes by your carrier. DHL, FedEx or UPS notifies you of any charges due.

The end result? You get exactly what you wanted from the USA...fast!

How MyUS Helps You Every Step of the Way

1. We Make it Easy to Get Started. Our simple online registration gives you quick access to a MyUS shipping address.

2. We Find Great Deals for You

3. We Receive Your Goods

  • Your package arrives at our facility
  • Our receiving team inspects every package for damage
  • Product details & values are recorded for export purposes

4. We Process Your Package

  • Expert packers consolidate your shipment to reduce international shipping costs.
  • Eco-friendly packaging materials protect your goods.
  • Real-time information lets you track packages door-to-door.

We help make global shipping easy and worry-free.

  • Local forms are completed by our global export experts.
  • MyUS' member service team is always here to assist you.

5. We are Here to Help

Questions about duties and taxes, or package is not what you expected? Our customer service team is happy to help!