What can we help you with?
Shipping & Consolidation
You can estimate your shipping costs before you purchase an item by asking the merchant for the weight and dimensions of the package they will ship to us. You can then enter that information into our shipping rate calculator.
To Receive Your Package By 25 December:
Submit your ship requests before 3:00 PM EST (GMT -5 hours) on the following dates for the best chance of delivery by 25 December.
5 December: Deadline for MyUS Courier Partners
- Emirates SkyCargo
- Fortune G
- NZ Post
- Royal Mail
- Redbox Economy
- Yun Express
10 December: Deadline for Budget Couriers
- FedEx Economy
- FedEx Economy Freight
- FedEx USA Ground
- UPS Worldwide Saver
- UPS Expedited
- Budget Economy
- Budget Express
- DHL Economy Worldwide
- FDX Economy
16 December: Deadline for Express Couriers
- DHL Express
- DHL Express Worldwide
- FedEx Priority
- FedEx Priority Freight
- FedEx USA Overnight
- FedEx USA 2nd Day
- FDX Priority
- MyUS Swiftsaver
Be sure to mark your ship request as “Urgent” and submit it by 3:00 PM EST (GMT -5 hours) on these dates.
Things to Remember
- Shop early!
- For the fastest international delivery with MyUS, choose FedEx Priority or DHL Express (where available) for 1 to 4 day delivery.
Your package must be in your suite before submitting a ship request, so remember to consider the time it takes for delivery from the retailer, logging items into your suite, and international shipping to you.
MyUS can't wait to help ship your packages from the US to over 220 countries worldwide. So, let's deliver some holiday gifts!
There's more than one way to save on international shipping rates with MyUS!
Saving through Consolidation:
You can save the most on international shipping by placing orders at multiple US stores, and letting MyUS send them together in one shipment. Consolidating your packages is the easiest way to save up to 80% on international shipping, and is far more cost-effective than shipping directly from multiple stores. Premium and Business memberships offer FREE consolidation on every shipment.
Refer a Friend and get a shipping credit:
Members can earn shipping credits by referring friends to MyUS. Learn more here.
Shipping multiple packages overseas direct from online stores can be very costly. With MyUS consolidation (package bundling), our expert packers combine your purchases into a single package, saving you up to 80% on international shipping rates.
Premium and Business members receive FREE package consolidation. As per-pound shipping rates decrease as the box weight increases, it is almost always to your benefit to ship one large box instead of several small boxes.
Many stores pack your items in boxes that are too large or not properly prepared for global shipping. MyUS takes extra time to ensure all your merchandise is properly packaged for international shipping. Our repackaging service is FREE with a Premium or Business membership, will save you money in shipping costs, and also helps ensure your purchases are not damaged during transport.
MyUS partners with DHL, FedEx, and UPS to deliver your shipments. In some areas, a "Budget Shipper" service is available, which may be provided by other local carriers.
Your carrier options will vary, depending on the country you are shipping to and the weight and size of your shipment.
Items that require special handling, like dangerous goods and televisions, can influence the carrier options available for your shipment.
MyUS offers the option to send eligible shipments Delivery Duties Paid (DDP). This allows you to pay duties when you submit your ship request, instead of when it arrives at its destination, and MyUS will pay your local customs for items in the shipment.
MyUS duties-paid shipping is a guaranteed service. If you select this service and are charged additional carrier fees, MyUS will refund you those fees.
Shipments to these countries are eligible for DDP:
|Antigua & Barbuda
||Bosnia & Herzegovina
|British Virgin Islands
||Northern Mariana Islands
||Papua New Guinea
||Tahiti & French Polynesia
||Trinidad & Tobago
||Turks & Caicos
||United Arab Emirates
Please note: MyUS UK suites have different duty and tax requirements than US suites. Import duty payments may be required for your items to be delivered from the merchant to your UK suite. If any of these duties apply, the amounts will be invoiced through your MyUS account.
Shipping insurance can be purchased for $2.99 per $100 of insured merchandise value. All shipments are automatically insured for the declared value of the item(s) unless the member opts out of insurance.
Insurance covers loss or damage to the items in your shipment. Claims can be filed for the declared value plus international shipping costs, if applicable. Insurance does NOT cover import duties and taxes, domestic shipping costs or damage to the manufacturer’s box/packaging.
Couriers may carry limited liability or no liability for antique or vintage items, jewelry, TVs, electronics, manufacturer’s box/packaging and prohibited goods. Please check with the courier for a complete list of prohibited items.
Yes. Most MyUS carrier partners provide door-to-door tracking information that can be accessed from your MyUS account.
All international carriers base their shipping rates on the greater of actual weight and dimensional weight (also known as volumetric weight).
Actual weight is the weight of the package when put on a scale. Dimensional weight is based on the size and weight of the package. Large items that have a low actual weight, like pillows and lampshades, will result in a higher dimensional weight.
Dimensional weight is calculated by multiplying the dimensions of an item and dividing by the industry-standard "DIM Factor" of 139:
Dimensional Weight (chargeable pounds) = Length x Width x Height (inches) / 139
Fortunately, MyUS members do not have to worry about complex dimensional weight calculations. MyUS TruePrice™ gives you guaranteed upfront pricing based only on the package weight (excludes oversized and pallet shipments).
Oversized packages, crates and pallets:
Oversized packages are packages or pallets with linear dimensions (total Length + Width + Height) greater than 72 inches (183 cm). Items requiring some types of special packaging (e.g. crates), are not eligible for MyUS TruePrice pricing.
Yes. We can send your packages to you anywhere in the world. Shipping charges are based on the destination country.
Yes, MyUS can ship to P.O. boxes via the following carriers to these countries:
DHL Express: Afghanistan, Albania, Algeria, American Samoa, Australia, Azerbaijan, Bahamas, Bahrain, Belgium, Bulgaria, Cambodia, China, Mariana Islands, Costa Rica, India, Iraq, Japan, Jordan, South Korea, Kuwait, Latvia, Lithuania, Malaysia, Mauritania, Mongolia, Morocco, Mozambique, Oman, Palau, Panama, Papa New Guinea, The Philippines, Qatar, Solomon Islands, Sri Lanka, Tunisia, UAE, Vanuatu and Venezuela
USPS EMI (United States Postal Service): Argentina, Brazil, China, Greece, Honduras, Indonesia, Nauru, Russia, Tunisia and Turkey
FedEx and UPS cannot be used to ship to P.O. Boxes in any country.
No. MyUS does not provide international shipping for magazines and catalogs.
Other questions in Shipping & Consolidation:
- What is an Oversized Shipping Fee?
- When Will I Receive My Packages?
- How can I estimate international shipping costs?
- What are the MyUS 2022 holiday shipping cutoff dates?
- How can I save money on international shipping?
- How does package consolidation work?
- How does repacking save me money on international shipping?
- What international carriers does MyUS use?
- Can I pay duties and taxes at time of shipment?
- Does MyUS offer shipment insurance, and what does it cover?
- Does MyUS provide shipment tracking information?
- What is dimensional weight?
- Can MyUS forward packages to me when I am traveling?
- Does MyUS ship to PO boxes?
- Can I ship magazines and catalogs?