Shipping & Consolidation
You can estimate your shipping costs before you purchase an item by asking the merchant for the weight and dimensions of the package they will ship to us. You can then enter that information into our shipping rate calculator.
There's more than one way to save on international shipping rates with MyUS!
Saving through Consolidation:
You can save the most on international shipping by placing orders at multiple US stores, and letting MyUS send them together in one shipment. Consolidating your packages is the easiest way to save up to 80% on international shipping, and is far more cost-effective than shipping directly from multiple stores. Premium and Business memberships offer FREE consolidation on every shipment.
Refer a Friend and get a shipping credit:
Members can earn shipping credits by referring friends to MyUS. Learn more here.
Shipping multiple packages overseas direct from online stores can be very costly. With MyUS consolidation (package bundling), our expert packers combine your purchases into a single package, saving you up to 80% on international shipping rates.
Premium and Business members receive FREE package consolidation. As per-pound shipping rates decrease as the box weight increases, it is almost always to your benefit to ship one large box instead of several small boxes.
Many stores pack your items in boxes that are too large or not properly prepared for global shipping. MyUS takes extra time to ensure all your merchandise is properly packaged for international shipping. Our repackaging service is FREE with a Premium or Business membership, will save you money in shipping costs, and also helps ensure your purchases are not damaged during transport.
MyUS partners with DHL, FedEx, and UPS to deliver your shipments. In some areas, a "Budget Shipper" service is available, which may be provided by other local carriers.
Your carrier options will vary, depending on the country you are shipping to and the weight and size of your shipment.
Items that require special handling, like dangerous goods and televisions, can influence the carrier options available for your shipment.
MyUS includes duties and taxes with shipping costs ONLY on Budget Economy and Budget Express shipments to Austria, Belgium, Chile, Colombia, Czechia, Denmark, Estonia, France, Germany, Hungary, Italy, Latvia, Mexico, the Netherlands, Poland, Romania, Slovenia, Spain, Sweden, the United Kingdom.
MyUS will only charge duties and taxes on shipments that are within a certain weight range. For shipments outside of this weight range, duties and taxes are collected by the carrier that delivers the shipment.
For all other countries and shipping methods, duties and taxes are collected by the carrier that delivers the shipment. In some cases, couriers may also charge a brokerage fee to clear the package through local customs. These fees vary, and are not paid by MyUS.
Please contact your local customs office for more information on duties or import fees.
Shipping insurance can be purchased for $2.99 per $100 of insured merchandise value. All shipments are automatically insured for the declared value of the item(s) unless the member opts out of insurance.
Insurance covers loss or damage to the items in your shipment. Claims can be filed for the declared value plus international shipping costs, if applicable. Insurance does NOT cover import duties and taxes, domestic shipping costs or damage to the manufacturer’s box/packaging.
Couriers may carry limited liability or no liability for antique or vintage items, jewelry, TVs, electronics, manufacturer’s box/packaging and prohibited goods. Please check with the courier for a complete list of prohibited items.
Yes. Most MyUS carrier partners provide door-to-door tracking information that can be accessed from your MyUS account.
Actual weight is the weight of the package when put on a scale. Dimensional weight is based on the size and weight of the package. Large items that have a low actual weight, like pillows and lampshades, will result in a higher dimensional weight.
Dimensional weight is calculated by multiplying the dimensions of an item and dividing by the industry-standard "DIM Factor" of 139:
Dimensional Weight (chargeable pounds) = Length x Width x Height (inches) / 139
Fortunately, MyUS members do not have to worry about complex dimensional weight calculations. MyUS TruePrice™ gives you guaranteed upfront pricing based only on the package weight (excludes oversized and pallet shipments).
Oversized packages, crates and pallets:
Oversized packages are packages or pallets with linear dimensions (total Length + Width + Height) greater than 80 inches (203 cm). Items requiring some types of special packaging (e.g. crates), are not eligible for MyUS TruePrice pricing.
Yes. We can send your packages to you anywhere in the world. Shipping charges are based on the destination country.
Yes, MyUS can ship to P.O. boxes via the following carriers to these countries:
DHL Express: Afghanistan, Albania, Algeria, American Samoa, Australia, Azerbaijan, Bahamas, Bahrain, Belgium, Bulgaria, Cambodia, China, Mariana Islands, Costa Rica, India, Iraq, Japan, Jordan, South Korea, Kuwait, Latvia, Lithuania, Malaysia, Mauritania, Mongolia, Morocco, Mozambique, Oman, Palau, Panama, Papa New Guinea, The Philippines, Qatar, Solomon Islands, Sri Lanka, Tunisia, UAE, Vanuatu and Venezuela
USPS EMI (United States Postal Service): Argentina, Brazil, China, Greece, Honduras, Indonesia, Nauru, Russia, Tunisia and Turkey
FedEx and UPS cannot be used to ship to P.O. Boxes in any country.
No. MyUS does not provide international shipping for magazines and catalogs.