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MyUS Membership
Click here to apply for membership. You will immediately receive a US address you can use to shop US online stores.
View and compare our membership options to decide which is best for you. The MyUS Premium membership offers the best value, with discounted shipping costs, free package consolidation and 30 days of free storage. Plus, you can try it for FREE for 30 days!
MyUS offers Premium, Single Package, and Business membership options:
Premium
- Membership fee: $9.99/month or $60.00/year
- Free Storage for 30 days
- Unlimited shipping of packages
- Free package consolidation
Single Package
- Membership fee: Free
- Automatic shipping schedule
- No consolidation available
Business
- Membership fee: $10/month
- Extra 10% off shipping rates when you spend $500 or more on shipping
- Business-level benefits: Priority package login, free package photos, free package return fees, free special instructions, and free address correction.
- Free package consolidation
Click here for more details about MyUS memberships.
Yes. Once you receive your membership confirmation, you are ready to start shopping! MyUS will immediately begin accepting your merchandise shipments.
Please ensure all your shipments include the MyUS facility address and your unique suite number. Any packages shipped to MyUS with an incomplete or inaccurate address will cause delays and require special handling at an additional $8.99 fee per package.
At MyUS, we aim to be transparent about our services and associated fees. This guide outlines additional costs that may apply to your account, package handling, and shipment, so you can plan with confidence.
Shipping Costs
Most shipping rates are calculated based on the weight and dimensions of your package, offering up to 80% savings when you use our package consolidation service. You can estimate your shipping costs in advance using our Shipping Calculator, based on the weight and dimensions provided by the merchant.
Specific additional shipping-related fees may apply depending on the nature of your package:
Carrier Oversized Fees
- DHL: 52.50 USD (applies if the package exceeds 48 inches in length or has an actual or dimensional weight over 150 lbs)
- FedEx: 145 USD (applies if the package exceeds 96 inches in length or has an actual or dimensional weight over 90 lbs)
Urgent Handling Fees
| Day & Time | Urgent Fee (up to 10 boxes) | Each Additional Box |
|---|---|---|
| Friday 6 PM - Monday 1 PM | 5.00 USD | 1.00 USD |
| Monday 1 PM - Monday 6 PM | 15.00 USD | 1.00 USD |
| Monday 6 PM - Thursday 3 PM | 5.00 USD | 1.00 USD |
| Thursday 3 PM - Friday 6 PM | 20.00 USD | 2.00 USD |
Enhanced Liability Protection
Protect your shipment based on its declared value:
3.50 USD per 100 USD of declared value
Note: Protection is optional, however, you cannot file a claim if you decline Enhanced Liability Protection on your shipment.
Storage Fees
For Premium Members
| Storage Days | Not Oversized | Oversized |
|---|---|---|
| Day 1 to Day 30 | Free | Free |
| Day 31 to Day 60 | 1.25 USD/day | 2.00 USD/day |
Note: After 60 days of storage, MyUS will auto-ship your items directly to you.
General Service & Handling Fees
Export Documentation
| Description | Fee |
|---|---|
| Alcohol Shipment Fee | 3.75 USD |
| Automated Export System Fee | 50.00 USD |
| Dangerous Goods Fee | 19.99 USD |
| Encryption License Exception Fee | 50.00 USD |
| Fish & Wildlife Import Permit | 145.00 USD |
| Fish & Wildlife Service Fee | 180.00 USD |
| Lithium-ion Battery Stickers | 8.00 USD |
Package Handling & Special Requests
| Description | Fee |
|---|---|
| Basic Photos (Up to 2) | 3.50 USD |
| Advanced Photos (Up to 20) | 12.50 USD |
| Inspect Package | 8.00 USD |
| Oversized Handling | 10.00 USD |
| Return to Sender | 8.00 USD |
| Suite/Address Missing | 8.99 USD |
| Split Package | 17.50 USD |
| Abandon Package | Free |
| Urgent Request | 5.00 USD |
Packing Options
| Description | Fee |
|---|---|
| Fragile Item | 10.00 USD |
| Extra Padding | 8.50 USD |
| Fragile Stickers | 4.00 USD |
| Discard Shoe Boxes | 3.50 USD |
| Gift Items Included | 5.00 USD |
| Special Instructions | 8.50 USD |
| Place Documents in Envelope | 2.00 USD |
| Add Pallet for Shipment | 25.00 USD |
| Only Single Outbound Parcel Shipments | 5.00 USD |
| Max Weight Per Box (Multi-piece) | 7.00 USD |
Account & Membership Fees
| Description | Fee |
|---|---|
| Switch Suite Fee | 10.00 USD |
| Reinstate Account | 20.00 USD |
| Additional Name on Account | 25.00 USD |
Miscellaneous Fees
| Description | Fee |
|---|---|
| Relog Package | 7.00 USD |
| Check Mail | 5.00 USD |
Questions?
If you need help understanding any of the above fees or to inquire whether a special item may require additional handling, please contact MyUS customer support. We’re here to help!
You can use your US sales tax-free and UK addresses as the "Shipping Address" whenever you buy from US and UK stores.
If you are having difficulty registering for a MyUS membership, please follow these steps:
- Clear the cookies on your Web browser.
- Make sure you are entering a credit card that has an expiration date of next month or later. Credit cards expiring this month cannot be accepted.
- Make sure your Web browser is up to date. Out of date browsers may have functionality issues.
If you continue to experience problems, please send us an email from our Contact Us page, and include the following information:
- Your full name
- Type of Web browser are you using
- Country you are applying from
If you are unable to login to your MyUS account, first:
- Make sure your Caps Lock button is not turned on.
- Make sure your Web browser is updated to Internet Explorer version 11+, Mozilla Firefox version 39+, Google Chrome 43+, or Safari version 8+.
If you are still unable to login, use the "I forgot my email address, suite number or password. Please remind me." function on the Sign In screen.
The MyUS business membership was created for international shoppers who spend $500 or more on shipping costs in a calendar month. While you do not need to be a business owner to be a Business member, only members who meet this qualification will receive a 10% discount on shipping rates, as well as waived membership fees, for the following month.
Business members also receive these membership-specific benefits:
- Priority package login
- Free package photos
- Free package return fees
- Free special instructions
- Free address correction
If you do not plan to spend $500 or more on shipping costs every month, a Premium or Single Package membership would be more suited to your needs.
No. The MyUS business membership is open to all international shoppers who need to ship products from the USA. However, to fully realize the benefits of a Business membership, you will need to spend $500 or more on shipping costs in a calendar month. Business members who meet this qualification receive a 10% discount on shipping rates, as well as waived membership fees, for the following month.
Business members who spend $500 or more on shipping costs, urgent fees, convenience fees, and insurance will earn the extra 10% discount. Buying Assistant fees and shipping, sales tax, donations, duties, GST and VAT will not count toward your monthly shipping total.
No. The MyUS Business membership is for international shoppers and small business owners who need to ship multiple packages and products to one location (e.g., a warehouse), not to individual customers. MyUS does offer other eCommerce solutions for online retailers. Find out more here.
The MyUS Refer a Friend program is a referral promotion that allows MyUS members to refer friends and earn exclusive rewards. When you refer a friend to MyUS, you and your friend both benefit:
- You: When the friend you referred ships for the first time, you'll receive a $15 credit to your MyUS account. This credit can be used towards future shipments.
- Your Friend: The friend you referred to MyUS will enjoy 20% off their first shipment.
Referring a friend to MyUS is simple and rewarding!
Other questions in MyUS Membership:
- How do I apply for a MyUS membership?
- How much does a MyUS membership cost?
- Can I start using a MyUS address right away?
- Are there additional costs for MyUS services?
- How do I use my MyUS address?
- Why was my registration unsuccessful?
- Why is my login information not working?
- Who should sign up for a Business membership, and what are the benefits?
- Do I have to own a business to get a MyUS Business membership?
- How do Business members need to spend $500 to receive the additional discount?
- Does MyUS drop ship for its Business members?
- What is the MyUS Refer a Friend Program, and what are the benefits?
- Does MyUS receive mail?
